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What's the moral of the story? When my wife and I arrive in Italy, we go to the Wind dealer (how do we find the store - search for Negazio Wind or something?) - get the SIMs and active the highest data package for the 10 days we are going around Italy, and WAIT for the activation SMS before doing ANY data on the phone? How long typically does the SMS take to arrive? We may as well just switch off the phones until then!
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My sim took 1d to activate, then a further 8h for the internet option to activate
Contracts: UK: Orange, 3
Prepaids: UK: Orange, O2, T-Mobile, 3, Virgin, Vodafone; IT: Wind; IE: 3; INT: Sim4Travel.
Dead: INT: United Mobile.