[snaimon]

Have any other SIM cards like T-MO or Cingy? Who was the original service provider? May be on the phone or main menu when phone loads. My guess is either T-MO or Cingy but it could be others. Try one of those SIMs and see what happens. Better is you can have both to try. If it's a T-MO, then of course try a T-MO SIM first.

Just put in the SIM and turn on the phone. If you are asked again for the SIM PIN especially with both SIMs, the phone might not be unlocked. Just turn thye phone off and try the other SIM.

Also, there may be a feature (but of course you will need to have a working SIM card to use it) that requires user to enter SIM PIN or some other code every time phone is turned on. Now that option is a pain in the rump, of course.

Hope this helps. Good luck and report back.

Stan