Forum: International GSM prepaid cards
03-07-2009, 05:37
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Replies: 201
Views: 80,566
Hi FBalck,
If the US service isn't used for...
Hi FBalck,
If the US service isn't used for 7 days, it needs to be reactivated to make calls from the US. If the US service is de-activated you will still be able to receive calls to the US...
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Forum: International GSM prepaid cards
29-06-2009, 00:03
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Replies: 201
Views: 80,566
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Forum: International GSM prepaid cards
25-06-2009, 04:05
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Replies: 201
Views: 80,566
Thanks for sending us the details Kupe.
...
Thanks for sending us the details Kupe.
We've looked at the logs, and during the time you were in France we were seeing 2-5% errors being passed from the French network operators infrastructure...
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Forum: International GSM prepaid cards
19-06-2009, 05:14
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Replies: 201
Views: 80,566
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Forum: International GSM prepaid cards
19-06-2009, 02:07
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Replies: 1
Views: 2,246
Hi Adam917,
I'm the CEO of ekit. We did...
Hi Adam917,
I'm the CEO of ekit. We did experience some network problems a bit over a week ago which impacted the speed of SMS delivery. My apologies for any inconvenience this may have caused. ...
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Forum: Americas
04-06-2009, 05:29
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Replies: 22
Views: 11,540
Yes, the '870' short code works outside the US...
Yes, the '870' short code works outside the US and the UK. It works from all countries where service is provided. We wanted customers to be able to activate the US & Canada service from overseas...
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Forum: International GSM prepaid cards
04-06-2009, 05:01
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Replies: 201
Views: 80,566
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Forum: International GSM prepaid cards
04-06-2009, 01:48
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Replies: 201
Views: 80,566
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Forum: International GSM prepaid cards
04-06-2009, 01:43
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Replies: 201
Views: 80,566
Hi Kupe,
You can't currently access mobile...
Hi Kupe,
You can't currently access mobile voice mail remotely unfortunately. This is something we have in the development pipeline. It will be provided as part of the ekit travel journal...
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Forum: International GSM prepaid cards
03-06-2009, 02:27
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Replies: 201
Views: 80,566
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Forum: International GSM prepaid cards
02-06-2009, 08:29
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Replies: 9
Views: 6,387
Hi Adam,
I'm the CEO of ekit. The service...
Hi Adam,
I'm the CEO of ekit. The service works the same way in the Isle of Mas as it does elsewhere. There are no issues there.
ekit's dual number service, which provide both a UK +44...
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Forum: International GSM prepaid cards
02-06-2009, 08:20
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Replies: 201
Views: 80,566
Hi VladS,
From what I understand there...
Hi VladS,
From what I understand there should have been no change in the behaviour from single number service to the dual number service. We could look at stopping the SMS intercept. I'll have...
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Forum: International GSM prepaid cards
01-06-2009, 07:13
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Replies: 201
Views: 80,566
Thanks VladS,
ekit has since diagnosed the...
Thanks VladS,
ekit has since diagnosed the problem and it appeared to be the way in which the voice mail settings were configured. I understand this has been changed and VladS can now receive...
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Forum: Americas
25-05-2009, 01:32
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Replies: 22
Views: 11,540
I'm happy to let you know that US prepaid, that...
I'm happy to let you know that US prepaid, that roams overseas does exist. ekit recently launched a dual US and UK number service which is prepaid (press release attached). You can receive calls on...
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Forum: Americas
25-05-2009, 01:25
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Replies: 22
Views: 11,540
Hi, I am the CEO of ekit, the provider of the...
Hi, I am the CEO of ekit, the provider of the Passport card. The US service is required to be activated to make outbound calls in the US. It stays active if you make a call or send a text once a...
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Forum: International GSM prepaid cards
25-05-2009, 01:15
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Replies: 201
Views: 80,566
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Forum: International GSM prepaid cards
25-05-2009, 00:38
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Replies: 201
Views: 80,566
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Forum: International GSM prepaid cards
25-05-2009, 00:36
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Replies: 201
Views: 80,566
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Forum: International GSM prepaid cards
25-05-2009, 00:30
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Replies: 201
Views: 80,566
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Forum: International GSM prepaid cards
22-05-2009, 08:56
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Replies: 201
Views: 80,566
You are correct, you can receive calls and text...
You are correct, you can receive calls and text messages on both the UK and US numbers world wide, regardless of the US service being active. The US service is required to be active for you to make...
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Forum: International GSM prepaid cards
22-05-2009, 06:47
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Replies: 201
Views: 80,566
Thanks for your questions. ekit reviews pricing...
Thanks for your questions. ekit reviews pricing quarterly and may make changes subject to wholesale telecommunication rate changes, foreign exchange rate fluctuations, and also market conditions. ...
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Forum: International GSM prepaid cards
20-05-2009, 02:50
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Replies: 201
Views: 80,566
FBlack 111:
I'm surprised you've had to...
FBlack 111:
I'm surprised you've had to change the method of initiating a call. We continue to revise the SIM software, however, that should not affect you, particularly given you're using the...
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Forum: International GSM prepaid cards
20-05-2009, 02:37
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Replies: 201
Views: 80,566
You're right, currently only the single number...
You're right, currently only the single number SIMs are being sold via eBay. We are in the process of updating the information there so the dual number SIMs can also be purchased. This should be...
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Forum: International GSM prepaid cards
19-05-2009, 07:42
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Replies: 201
Views: 80,566
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Forum: International GSM prepaid cards
19-05-2009, 07:01
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Replies: 201
Views: 80,566
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Forum: International GSM prepaid cards
19-05-2009, 06:42
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Replies: 201
Views: 80,566
Happy to assist if I can. If you receive calls...
Happy to assist if I can. If you receive calls to the +44 number, the calls are free in over 50 countries, including the US and much of Europe. If you receive calls to the +1 number, there is a...
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Forum: International GSM prepaid cards
19-05-2009, 02:11
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Replies: 201
Views: 80,566
We appreciate the feedback
I'm very happy to clarify. The feedback is very valuable as it helps us to refine the way in which we explain our services - which isn't always easy in the world of international telecommunications....
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Forum: International GSM prepaid cards
19-05-2009, 00:24
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Replies: 201
Views: 80,566
Telestial Dual Number SIM
I am the CEO of ekit, the provider of the dual IMSI SIM currently being sold by Telestial, ekit’s retail partner, and by other resellers via ekit. Telestial and ekit customers are purchasing and...
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