Forum: International GSM prepaid cards
12-03-2012, 10:04
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Replies: 8
Views: 4,457
Hi to you all,
Hope you all had an excellent...
Hi to you all,
Hope you all had an excellent weekend!
Unfortunately there was a service issue on a few sim cards in the USA. This issue was related to our USA carrier and most of these issues...
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Forum: International GSM prepaid cards
15-11-2011, 11:29
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Replies: 25
Views: 22,071
Dear Mr Saqib,
Following your...
Dear Mr Saqib,
Following your conversation with our customer service representative and based on the following facts:
a) your claimed purchase was over 1 year ago at Gitex 2010
b) the price...
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Forum: International GSM prepaid cards
11-11-2011, 16:25
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Replies: 25
Views: 22,071
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Forum: International GSM prepaid cards
10-11-2011, 16:43
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Replies: 23
Views: 22,448
Dear Mr Saqib,
You've had our attention...
Dear Mr Saqib,
You've had our attention before and I'm sure we will work together to make you a happy customer.
We will get back to you as soon as possible.
Thank you.
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Forum: International GSM prepaid cards
10-11-2011, 13:35
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Replies: 23
Views: 22,448
Dear Mr Saqib,
As we already explained you...
Dear Mr Saqib,
As we already explained you we didn't cheat you, I though you already understood that.
Even so we've agreed to verify more carefully your situation and at the moment we are...
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Forum: International GSM prepaid cards
10-11-2011, 13:12
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Replies: 25
Views: 22,071
Hi,
Like we've told you before you will be...
Hi,
Like we've told you before you will be contacted by our Customer Service as soon as possible to let you know if you will be refunded or not. At the moment we are analysing your complaint.
...
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Forum: International GSM prepaid cards
08-11-2011, 17:59
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Replies: 25
Views: 22,071
Hi,
You can find that information about the...
Hi,
You can find that information about the paid incoming calls if using the US number here: International SIM card that helps you save on travel costs. EU, USA, Canada, Australia, India, South...
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Forum: International GSM prepaid cards
08-11-2011, 16:40
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Replies: 25
Views: 22,071
Hi,
As you can check on our website Dubai...
Hi,
As you can check on our website Dubai has free incoming calls except on weekends. If you were charged on a week day please contact us and we will check it for your as that is not supposed to...
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Forum: International GSM prepaid cards
08-11-2011, 14:49
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Replies: 25
Views: 22,071
Hi "ecsqatar",
All our rates are up to date...
Hi "ecsqatar",
All our rates are up to date on our website. We are not misleading anyone as we have all the tariffs very clear and where everyone can see it.
Our rates are revised very often...
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Forum: International GSM prepaid cards
07-11-2011, 15:22
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Replies: 25
Views: 22,071
Dear Vincent,
Thank you for posting the...
Dear Vincent,
Thank you for posting the resolution of your issue.
Please email us if you have any question or need any help.
Your feedback it's also very important for us, feel free to email...
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Forum: International GSM prepaid cards
07-11-2011, 14:41
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Replies: 1
Views: 4,104
Hi,
I'm sorry to read that you're having...
Hi,
I'm sorry to read that you're having issues with our service.
Please email us your WorldSIM number and contacts to marketing@worldsim.com, you will be contacted as soon as possible.
...
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Forum: International GSM prepaid cards
11-07-2011, 15:48
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Replies: 23
Views: 22,448
Hi,
As we are already in contact with you...
Hi,
As we are already in contact with you since Saturday through email there's nothing much to say here, just to apologise for the delay on the feedback from our Customer Service team.
We are...
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Forum: International GSM prepaid cards
09-02-2011, 16:38
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Replies: 23
Views: 22,448
123456 - Thanks!
DRNewcomb - And what about...
123456 - Thanks!
DRNewcomb - And what about the number of countries in the world?? There are so many opinions that honestly I'm not sure.
kman99 - We know, at this time we were expecting to...
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Forum: International GSM prepaid cards
04-02-2011, 11:46
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Replies: 23
Views: 22,448
Good morning,
Rfranzq, yes you're right,...
Good morning,
Rfranzq, yes you're right, thanks.
123456, it's tru e that "EUROPE receive calls FREE", most of countries do and because of just one we won't say the other way around, what we may...
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Forum: International GSM prepaid cards
03-02-2011, 15:16
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Replies: 23
Views: 22,448
Hi to you all,
Vesko, yes and Bulgaria was...
Hi to you all,
Vesko, yes and Bulgaria was free until last December but unfortunately roaming rates for this country are now too high and it's impossible for us to continue giving it as a free...
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Forum: International GSM prepaid cards
31-01-2011, 11:09
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Replies: 23
Views: 22,448
Hi to you all,
My name is Sofia Sousa and...
Hi to you all,
My name is Sofia Sousa and I'm the person responsible for WorldSIM's Marketing.
I saw this thread I and I couldn't leave it without a reply.
We are sorry for this situation...
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