PrePaidGSM.net Forum (Archived)

PrePaidGSM.net Forum (Archived) (https://prepaid.mondo3.com/forum/index.php)
-   Italy (https://prepaid.mondo3.com/forum/forumdisplay.php?f=32)
-   -   Wind Topup abroad (problems again) (https://prepaid.mondo3.com/forum/showthread.php?t=1509)

andy 29-01-2011 10:15

I've run into a problem with this, after managing to pay ok with a UK card in the past.

2 debit cards are declined, and using Paypal with either of them doesn't work either.

Unfortunately I've managed to leave this late, so the SIM may be dead by the time I can contact them or try that saveonroaming site next week.

Can Wind reactivate SIMs which go slightly beyond the expiry date, like UK networks will do?

Effendi 31-01-2011 16:38

No, they don't, afaik.
Dial *123# to check if it's still active, or *124*4242#.
In case let me know to see if I can help you from here.

andy 18-02-2011 10:34

I think I might ask your help with this.

I've phoned up a few times to phone numbers I could find, asked if they speak English, and asked to be transferred to a call centre, as calling 155 is impossible from outside Italy. Not much progress so far.

Even if they can't be persuaded to reactivate, one thing I might like explained is why they sold my contact details and I've received unwanted email trying to sell me an insurance product ..... [edit] and 2 other products


All times are GMT +1. The time now is 01:28.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
© 2002-2020 PrePaidGSM.net