United Mobile--coming back?

benjeff · **United Mobile--coming back? -** 13-06-2009, 02:13

Their website now says that service will resume shortly.

rfranzq · **They think people will trust them? -** 13-06-2009, 05:32

It is hard to believe any one will trust them after the way they did NOT communicate with customers in any significant way. Those with large balances will no doubt try to get their value back. But anyone here who has watched the spectacle will think long and hard before even considering going with them again.

Stu · 13-06-2009, 18:29

Well said. I sent a friend off with a United Mobile phone when it went dark. If they had said that they were shutting the system down, I would have gone with plan B. They had to know this was happening and the mild run on calls they averted cost them enormous good will.

amroe · 13-06-2009, 22:10

is this there link https://www.united-mobile.com/index.html , its showing the server details , and i hope they will come back i have about 38 euro in my account with them .

Stu · 14-06-2009, 00:09

There was a message yesterday saying that they would be coming back. Hmm.

inquisitor · 14-06-2009, 00:47

That message still appears if you go unencrypted ("http" instead of "https"): United-Mobile - Low Cost Roaming

bbob · 14-06-2009, 12:37

Even if they come back looking at their last rates makes them not very competitive. As one of the few the had incoming call cost for belgium besided the call setup charge.

If you read all the news they were shut down for some financial reasons, so if this would be true have they found more money than.
If they have it's the question can they still survice as they did have a good name in the industry but looked like it was not enough to make enough money to keep offering the service.

So lots of questions.

hrgajek · 14-06-2009, 22:24

Hello,

the majority shares of UM have been sold to an experienced company in this scene. At the moment there are running a lot of negotioations between all involved parties and suppliers. A concrete schedule for a restart of the service cannot be given at this time.

As of 1st July roaming charges in the European Union are reduced again dramatically, you have to calculate very exactly, if your "normal" home-SIM-card couldn't attractive, while being abroad, too.

Since Vodafone UK shows, that its possible to offer incoming free calls in the complete EU for british Vodafone UK Prepaid-Customers, it can be foreseen, that incumbent players are willing to wipe out all these small Roaming-SIM-Companies from the Game.

MATHA531 · 14-06-2009, 22:47

Quote:

Originally Posted by hrgajek

Hello,

the majority shares of UM have been sold to an experienced company in this scene. At the moment there are running a lot of negotioations between all involved parties and suppliers. A concrete schedule for a restart of the service cannot be given at this time.

As of 1st July roaming charges in the European Union are reduced again dramatically, you have to calculate very exactly, if your "normal" home-SIM-card couldn't attractive, while being abroad, too.

Since Vodafone UK shows, that its possible to offer incoming free calls in the complete EU for british Vodafone UK Prepaid-Customers, it can be foreseen, that incumbent players are willing to wipe out all these small Roaming-SIM-Companies from the Game.

If and when roaming costs in the eu become what they should be, namely something close to what vodafone uk is offering this summer, that will most likely spell pretty much adieu to efforts by these international sim carriers. Or am I missing something?

Stu · 15-06-2009, 01:48

Don't you think that is why everyone is rolling out dual-IMSI phones and that reasonable rates in the US and Canada have finally arrived. There are certainly a number of non-EU spots where they can compete (particularly with a UK number). Dubai has tons of British tourists, as does Egypt, Israel, Jordan, Thailand. Carribean and Mexican rates can help as well. Then there is the rest of South East Asia.

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	(#1 (permalink))
benjeff (Offline) Junior Member Amateur Member Posts: 13 Join Date: 07 Dec 2006 Location: Virginia, USA Country:	United Mobile--coming back? - 13-06-2009, 02:13 Their website now says that service will resume shortly.

	(#2 (permalink))
rfranzq (Offline) Senior Member Prepaid Expert Posts: 256 Join Date: 21 Apr 2009 Country:	They think people will trust them? - 13-06-2009, 05:32 It is hard to believe any one will trust them after the way they did NOT communicate with customers in any significant way. Those with large balances will no doubt try to get their value back. But anyone here who has watched the spectacle will think long and hard before even considering going with them again.

	(#3 (permalink))
Stu (Offline) Senior Member Prepaid Specialist Posts: 868 Join Date: 11 Feb 2004 Location: Dubai (& Detroit) Country:	13-06-2009, 18:29 Well said. I sent a friend off with a United Mobile phone when it went dark. If they had said that they were shutting the system down, I would have gone with plan B. They had to know this was happening and the mild run on calls they averted cost them enormous good will.

	(#4 (permalink))
amroe (Offline) Member Official Member Posts: 33 Join Date: 29 Apr 2007 Country:	13-06-2009, 22:10 is this there link https://www.united-mobile.com/index.html , its showing the server details , and i hope they will come back i have about 38 euro in my account with them .

	(#5 (permalink))
Stu (Offline) Senior Member Prepaid Specialist Posts: 868 Join Date: 11 Feb 2004 Location: Dubai (& Detroit) Country:	14-06-2009, 00:09 There was a message yesterday saying that they would be coming back. Hmm.

	(#6 (permalink))
inquisitor (Offline) Senior Member Prepaid Specialist Posts: 884 Join Date: 15 Nov 2006 Country:	14-06-2009, 00:47 That message still appears if you go unencrypted ("http" instead of "https"): United-Mobile - Low Cost Roaming terminals: Motorola: Milestone, F3; Nokia: N95, 1208; BenQ-Siemens: S68; Huawei: E5, E1823, E1762, K3715, K3765, EM770 in Asus Eee PC 901 GO; Qualcomm Gobi 2000 in Sony VAIO VPC-Z12X9E/X postpaid: DE: O2 Blue 100 Flex; prepaid: DE: Lidl, Fonic, Tchibo, solomo pro, congstar, T-Mobile, Vodafone, otelo; CH: Swisscom Natel Easy BeFree, Sunrise go dayflat, Lebara; OK,-mobile; UK: T-Mobile, 3; NL: T-Mobile; ES: Vodafone, MÁSmovil, simyo; HU: T-Mobile; BG: MTel, Globul, vivatel, Petrol mobile; INT'L: none

	(#7 (permalink))
bbob (Offline) Senior Member Prepaid Expert Posts: 489 Join Date: 20 Feb 2007 Country:	14-06-2009, 12:37 Even if they come back looking at their last rates makes them not very competitive. As one of the few the had incoming call cost for belgium besided the call setup charge. If you read all the news they were shut down for some financial reasons, so if this would be true have they found more money than. If they have it's the question can they still survice as they did have a good name in the industry but looked like it was not enough to make enough money to keep offering the service. So lots of questions.

	(#8 (permalink))
hrgajek (Offline) Member Advanced Member Posts: 80 Join Date: 01 Oct 2007 Location: between Kaiserslautern and Heidelberg, Germany Country:	14-06-2009, 22:24 Hello, the majority shares of UM have been sold to an experienced company in this scene. At the moment there are running a lot of negotioations between all involved parties and suppliers. A concrete schedule for a restart of the service cannot be given at this time. As of 1st July roaming charges in the European Union are reduced again dramatically, you have to calculate very exactly, if your "normal" home-SIM-card couldn't attractive, while being abroad, too. Since Vodafone UK shows, that its possible to offer incoming free calls in the complete EU for british Vodafone UK Prepaid-Customers, it can be foreseen, that incumbent players are willing to wipe out all these small Roaming-SIM-Companies from the Game. 73 & 55 (Regards) Henning Gajek on air with: T-Mobile DE - Vodafone DE - E-Plus/Simyo DE - o2-DE - Swisscom CH - xxSIM (EE)

	(#10 (permalink))
Stu (Offline) Senior Member Prepaid Specialist Posts: 868 Join Date: 11 Feb 2004 Location: Dubai (& Detroit) Country:	15-06-2009, 01:48 Don't you think that is why everyone is rolling out dual-IMSI phones and that reasonable rates in the US and Canada have finally arrived. There are certainly a number of non-EU spots where they can compete (particularly with a UK number). Dubai has tons of British tourists, as does Egypt, Israel, Jordan, Thailand. Carribean and Mexican rates can help as well. Then there is the rest of South East Asia.