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VladS (Offline)
Senior Member
Prepaid Pioneer
 
Posts: 506
Join Date: 22 Jun 2004

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Default 23-12-2009, 17:16

Quote:
Originally Posted by BLC View Post
At least yours is working! I had mediocre service for a half an hour and nothing since. Can't make or recieve calls. The only thing that works is messaging. I gave up talking to them as they don't have a clue. Supposedly they have a request in to the service department but I've heard nothing. I'am leaving it until next week when I'll return the phone for a refund. Maybe in a year or 2 if they survive we can give them another try.
First tier support staff are just as bad as those at Rogers, Telus and Bell.

Call and ask to be escalated to management. Some of the Wind upper tier managers do in fact know what an HLR is and even have access to it.


VladS
Mobile Phones: Nokia E72-2 (3G/GSM/VoIP), Nokia E71-2 (3G/GSM/VoIP), Samsung BlackJack II (GSM/3G)
Mobile Data Cards: Novatel MC950D, Huawei E220, ZTE MF668
Postpaid SIMs: CA: Fido - US: AT&T - FR: SFR
Prepaid National SIMs: DE: Aldi, Fonic - AT: yesss! - RO: Orange, Vodafone - UK: O2 & T-Mobile - US: AT&T & T-Mobile
Prepaid International SIMs: eKit, Sim4Travel
Dead Prepaid SIMs: United Mobile +44, United Mobile +423, ICQSIM and 09
   
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