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23-12-2009, 17:01
I passed by a Wind store last Friday and I just had to stop and grab a phone. So far I'm not at all impressed with Wind.
The activation was a pain. I started it at 10am on Saturday and the phone only came to life on Sunday at 4PM, after being on the phone with pretty much everyone in their food chain. Basically the initial activations rep messed-up the process and the SIM card info dropped out of the HLR.
The problems didn't stop at the activation. Even inside their already-too-small coverage area there are many dead-zones. In building coverage is mediocre. To make things worse, handoffs to Rogers are slow (in the upwards of 30 seconds).
To this you add friendly but quite clueless CSRs and you have a mess on your hands.
Unless things improve dramatically in the next 3-4 weeks, I plan to take the phone back and cancel the service. VladS
Mobile Phones: Nokia E72-2 (3G/GSM/VoIP), Nokia E71-2 (3G/GSM/VoIP), Samsung BlackJack II (GSM/3G)
Mobile Data Cards: Novatel MC950D, Huawei E220, ZTE MF668
Postpaid SIMs: CA: Fido - US: AT&T - FR: SFR
Prepaid National SIMs: DE: Aldi, Fonic - AT: yesss! - RO: Orange, Vodafone - UK: O2 & T-Mobile - US: AT&T & T-Mobile
Prepaid International SIMs: eKit, Sim4Travel
Dead Prepaid SIMs: United Mobile +44, United Mobile +423, ICQSIM and 09 |